Verify Your bd9999 Account
Account verification is how we make sure your money stays yours. The process asks for a government-issued ID and a brief check that your wallet matches the name on the account. We use this step to protect your balance from unauthorised withdrawal requests — it is a security measure we put in place for your account, not a barrier we create to
slow things down. Most accounts clear verification within one review cycle. Submit clear photos of your documents through the verification section in your account dashboard. Once approved, the verified status stays active and does not need repeating for standard withdrawal requests.
- Open Verification in Your Account — Go to account settings and select the verification section. You will see which documents are still needed for your account tier.
- Upload a Government ID — A national ID card or passport works. The photo must be clear, unblurred and show all four corners of the document.
- Confirm Wallet Ownership — We check that the bKash, Nagad or Rocket number linked to your account matches the name on your ID.
- Approval and Status — Our team reviews the submission and updates your account status. You receive a confirmation once verification is complete.